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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April 15, 2024

5  out of  5 rating by Pontiac9999
"Good customer service"
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Dana Markley

April 10, 2024

5  out of  5 rating by Dana Markley
"Very kind. Very Informative. Very easy to work with. All around a great experience!"
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Zachary McCabe

March 27, 2024

5  out of  5 rating by Zachary McCabe
"I've had insurance with Matt since he opened. Always great customer service and great rates. He talked us through our policy and answered all of my questions. Would highly recommend."
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April Cummins

March 27, 2024

5  out of  5 rating by April Cummins
"I have had a policy with Matt since he opened his doors and always enjoyed working with him. He is easy to work with, cares about his clients, and works to get them the best policies. Highly recommend!!"
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Mark Ruble

March 27, 2024

5  out of  5 rating by Mark Ruble
"The people in this office are great. They were very helpful in getting me information that i requested. THANKS"
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Laneah Bowen

March 26, 2024

5  out of  5 rating by Laneah Bowen
"Absolutely awesome experience. Super friendly and helpful staff. Marissa HAPPILY answered all questions I had, and helped me get the best quote possible. The front desk lady was also super friendly when i called, which truly makes a difference. Super happy with my experience, and hoping to work with them for a long time!"
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Jane Morgan

March 23, 2024

5  out of  5 rating by Jane Morgan
"Thanks for answering all questions I had. Great staff."
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Jesse Overdorff

March 21, 2024

5  out of  5 rating by Jesse Overdorff
"Very easy to work with. Two 👍 👍up!"
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Zac Grace

March 7, 2024

5  out of  5 rating by Zac Grace
"Matt Randall State Farm is a leader in the Insurance industry for Bedford County and beyond. I have been working with Becky, Matt, Carol, and now Casey for quite some time, and I never have a thing to worry about when it comes to my policy. They brush through everything with a fine comb and make sure that you are always up to speed on every detail. When looking for an insurance policy, especially Auto and Life, look no further than Matt Randall State Farm. They'll get you fixed up in a hurry and get you back on the road at a much better rate!"
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Corey Winebrenner

March 7, 2024

5  out of  5 rating by Corey Winebrenner
"I've had my fair share of issues in the last 6 years of driving. And through every incident, State Farm has not only had my back the entire time, they would show and explain the next steps I had to make with all my claims or questions. Everyone there is patient, knows what they're talking about, and are happy to help any time I make a call. I've never had any problem with them and I plan on staying with them as long as I'm behind a wheel."
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Jon Sutton

March 6, 2024

5  out of  5 rating by Jon Sutton
"Dawn was very helpful and honest. While researching for a price quote realized that she could not do any better than what I had."
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Trista M Claycomb

March 6, 2024

5  out of  5 rating by Trista M Claycomb
"Thank you for all your help and services!"
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Adam Davis

February 27, 2024

5  out of  5 rating by Adam Davis
"I have never had a bad experience with Matt and his team. I recently had to have my truck in the body shop and things went flawlessly with them. I pay my bill over the phone and they are all so nice to talk to and they ask everytime if there is anything else they can do for me. Very nice and courteous girls he working there."
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Lisa George

February 22, 2024

5  out of  5 rating by Lisa George
"Matt and his staff are always there to help. We are very happy with our services from Matt Randall at State Farm."
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Mark Broome

February 17, 2024

5  out of  5 rating by Mark Broome
"Very friendly,professional and have always solved any problem or question I've had, highly recommend A+"
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Brenda Shelstad

February 17, 2024

5  out of  5 rating by Brenda Shelstad
"I am very pleased with Matt Randall as my Insurance Agent. Customer Service is thorough and quick. Also his Office Staff is wonderful to deal with; they are friendly, knowledgeable, and caring. Marissa and Dawn are outstanding when it comes to Customer Service! I highly recommend Matt Randall and State Farm for your Insurance needs."
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Della Harris

February 2, 2024

5  out of  5 rating by Della Harris
"I have been with them for ?,I cannot remember. I have both auto and home through them. I initially went them because they covered our pups.. very pleased with service."
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Michael Thomas

February 1, 2024

5  out of  5 rating by Michael Thomas
"Matt and his team are great to work with. They’re extremely knowledgeable and can answer all your questions plus they’re always putting the customer first. I would recommend them to anyone!"
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Melanie Larck

January 31, 2024

5  out of  5 rating by Melanie Larck
"Their customer service is IMPECCABLE...its a dang shame they cap the star rating at 5! These folks deserve 9, at least!!!"
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Keith Dick

January 26, 2024

5  out of  5 rating by Keith Dick
"It’s always a good time when talking to Matt always explains things well and makes it easy for me to understand. Thanks so much over the years"
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Jared Heister

January 18, 2024

5  out of  5 rating by Jared Heister
"Matt and his staff are very friendly and helpful, couldn't ask for more when it comes to insurance, will continue to use them, highly recommend"
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Justin Hazlett

January 15, 2024

5  out of  5 rating by Justin Hazlett
"Matt helped me out with a quick turnaround when I needed it. Above and beyond by him and his team. Beyond satisfied."
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Ron Tew

December 13, 2023

5  out of  5 rating by Ron Tew
"Matt's office is run professionally and courteous. His staff is always ready to help. I plan to use Matt's office for all my insurance needs."
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Josh Laird

December 13, 2023

5  out of  5 rating by Josh Laird
"Great customer service. Always helpful and courteous"
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Dawn Phillips

December 8, 2023

5  out of  5 rating by Dawn Phillips
"Very friendly and professional. I would recommend this office to anyone!!!!"