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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jeremy Poland

September 24, 2023

5  out of  5 rating by Jeremy Poland
"Matt has a great team! Best customer service around!"

Jeremy Decker

September 19, 2023

5  out of  5 rating by Jeremy Decker
"Very kind and professional,"


September 19, 2023

5  out of  5 rating by Ajay
"Amazing people & insurance company!"

Gary Ohler

September 5, 2023

5  out of  5 rating by Gary Ohler
"Matt Randall State Farm, is above and beyond expectations of an insurance company! They go that extra mile to serve and satisfy your needs !! Other companies should take notes and lessons from Matt Randall on how they should treat their customers, all companies are not the same."

david grant

August 23, 2023

5  out of  5 rating by david grant
"Amazing help from matt and his team. No matter what life throws at you they always have your back. Just super down to earth real people willing to help."

Dana Dailey

August 21, 2023

5  out of  5 rating by Dana Dailey
"Dawn was VERY thorough in updating our information, and taking our payment. Very polite also."

Lady Caprice Vito

August 16, 2023

5  out of  5 rating by Lady Caprice Vito
"Marissa and Dawn ! IM SERIOUS ASK TO SPEAK WITH ONE OF THESE WONDERFUL LADIES ! Marissa had the patience of a saint! If you have no idea and clueless about auto insurance MARISSA -is the one who helped me buy my policy and she was so patient, kind, helpful and knowledgeable! I’m grateful I ended up on the phone with her ! Dawn is equally as competent at her job ! She is kind , knowledgeable and so FRIENDLY , with working with the public and over the phone with clients ! I’m blown away with the compassion and caring and WILLING helpfulness that I received when I bought my policy today ! Thank you state farm ! Thank you Marissa and. Dawn you ladies are angels !!!"

Tonya Jo Crissman Claar

August 14, 2023

5  out of  5 rating by Tonya Jo Crissman Claar
"Matt and the team are so family oriented. An care about everyone's needs. I wouldn't go anywhere else. Thank y'all ❣️"

Reynese Martinez

August 10, 2023

5  out of  5 rating by Reynese Martinez
"Matt Randell and his associates have always put me and my needs first. There was a time when I fell on hard times and they found a way to make me feel safe that I could rely on them to hold onto my Insurance until I got back on my feet.. Now that I am, I would recomend, Matt Randell to my friends and family and anyone who's looking for reliable Insurance that they'll find what their looking for with State Farm Matt Randall's office."

Ghgcvff t.v. hc

August 8, 2023

5  out of  5 rating by Ghgcvff t.v. hc
"Good friendly service"

Elpidia Stiffler

August 8, 2023

5  out of  5 rating by Elpidia Stiffler
"Matt Randall is very good in advising us. He introduced us to an app Drive safe and save. We will soon get rate deductions with our 4 cars. He also advise us on the house insurance. He makes customers aware of what they can do for their insurance coverage. Very effective agent and manager of State Farm. Very good neighbor. State Farm is always there..."

Mabel Southerland

July 26, 2023

5  out of  5 rating by Mabel Southerland
"Awesome staff. Very helpful as I was working out of state"

Ashlee Fleegle

July 25, 2023

5  out of  5 rating by Ashlee Fleegle
"The staff is always so helpful! I go to Casey for everything, and she always gets me the answers I need. And if she doesn’t know she finds out. Highly recommend!"

Margo Redinger

July 19, 2023

5  out of  5 rating by Margo Redinger
"Wonderful receptionist and claim workers. Everyone is always so help full and nice."

Ginger Mowry

July 14, 2023

5  out of  5 rating by Ginger Mowry
"This is the place for friendly, informed people with great prices. We saved $300 on our car insurance. Check them out! Thanks Marissa!!!"

Jonathan Burns

July 6, 2023

5  out of  5 rating by Jonathan Burns
"Matt has been our State Farm agent for many years. He is always knowledgeable with our questions and concerns. We appreciate his expertise with protecting our family and property. He’s office offers convenient appointment times are well as video appointments which we particularly appreciate."

Jason Franks

June 28, 2023

5  out of  5 rating by Jason Franks
"I am delighted to share my experience. When I first arrived at the office, I felt right at home with a very warm greeting a big smile from Dawn. Then when I spoke with Marissa, not only could I tell she was knowlegable, but was commited to tailoring a solution that met my unique requirements. The entire experience with both of them was quite a pleasure as they both took the time to listen attentively to my personal issues and experiences."

Wendy Berkey

June 28, 2023

5  out of  5 rating by Wendy Berkey
"We have saved hundreds since we switched to Matt Randall's Start Farm Insurance. We have all of our vehicles and home owners insured through them and customer service is outstanding! Very helpful if any problem arises and quick to solve any issues. We highly recommend them to our friends and family!"

K. R.

June 23, 2023

5  out of  5 rating by K. R.
"Everyone was very helpful. Marissa was easy to work with and very knowledgeable."

db Productions

June 15, 2023

5  out of  5 rating by db Productions
"I’ve never made an insurance claim before. Matt has been really helpful with my first one. Didn’t know it was this easy! Thanks Matt!"

Daniel Brett

June 8, 2023

5  out of  5 rating by Daniel Brett
"Very helpful. Very nice. Affordable too."

Ashley Miller

June 7, 2023

5  out of  5 rating by Ashley Miller
"I enjoy having them for my car insurance they keep you updated on anything and everything new to your plan"

Last Line

June 2, 2023

5  out of  5 rating by Last Line
"Awesome agency. Matt took the time out of his day to personally come meet with me because he wanted to make sure I had the best coverages to protect myself incase of the worst happening. Highly recommend working with Matt for anyone who is looking for honest and fair business practices."

Judy McCann

May 31, 2023

5  out of  5 rating by Judy McCann
"In today's world it is rare to feel like a company genuinely cares about its customers as people, but that's how I walk away from here feeling. My personal needs are taken into consideration, which means a lot. All my questions are answered thoroughly, and that is much appreciated. I am very satisfied with service here. Thank you, Matt!"

Cayla Fleegle

May 31, 2023

5  out of  5 rating by Cayla Fleegle
"By far the best insurance company to deal with. All the staff here are friendly and go the extra mile to help you with anything you need. Highly recommend!"