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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sherry Polinski

October 30, 2024

5  out of  5
rating by Sherry Polinski
"Although I as of now am not a State Farm customer, whenever I contacted the Matt Randall State Farm Insurance agency for information the representative listened to my request for information and was very kind and treated me with respect."
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Monica Ivy

October 11, 2024

5  out of  5
rating by Monica Ivy
"I am so very glad I opted to change my insurance for my home and car to Matt Randall State Farm. My agent was Marrisa. She was very friendly, professional and listened to my needs. She was able to match my current bundled policy for less...I was shocked! I also had occasion speak to Casey on the phone. She too was very helpfull and was able to answer any questions I had. I made a good decision to change to Matt Randall State Farm and he is very lucky to have Marrisa and Casey representing his buisness"
We responded:
"Monica, thank you so much for the review. Marissa and Casey take pride in providing every customer with a remarkable experience. "
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allyssa wilson

September 23, 2024

5  out of  5
rating by allyssa wilson
"Everyone I have spoke to at this office is very informative & kind!"
We responded:
"Alyssa thank you for recognizing our teams efforts. They make sure to help every customer on every interaction. "
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Philip Norrell

September 20, 2024

5  out of  5
rating by Philip Norrell
"Matt and his team are amazing, they worked hard to find me the right policies to provide the coverages I needed at a price I could afford. They are friendly professional and helped me get my coverage quickly and at a lower price. Great team."
We responded:
"Phillip, thank you for leaving a review. Help customers find the right coverage at the right price is what our team is all about!"
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John Kinnamon

September 20, 2024

5  out of  5
rating by John Kinnamon
"Great folks, very understanding and patient with me."
We responded:
"John, thank you leaving a review. Our team loves the hear from our customers!"
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Scott Schraeder

September 20, 2024

5  out of  5
rating by Scott Schraeder
"Awesome agent and awesome office."
We responded:
"Thank you Scott, our team always tries to go above and beyond for our customers!"
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Lea Palermo

September 18, 2024

5  out of  5
rating by Lea Palermo
"Very nice Staff. Exceptionally easy to work with. Great service."
We responded:
"Lea, thank you so much for the review. We loving to hear from our customers!"
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chassidy akbar

August 26, 2024

5  out of  5
rating by chassidy akbar
"Ms Dawn, Marissa, Becky and all the wonderful staff are incredibly awesome 👌."
We responded:
"Chassidy, our team is always trying to go above and beyond for customers. Thank you for recognizing their efforts!"
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jackie raymond

August 21, 2024

5  out of  5
rating by jackie raymond
"Always has service and is extremely helpful"
We responded:
"Jackie thank you for leaving a review! We alway try to go above and beyond for our customers!"
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Brian Morgan

July 29, 2024

5  out of  5
rating by Brian Morgan
"Matt has assembled a great team in his office. They were able to help me with all of my insurance needs"
We responded:
"Brian thank you for the review. My team strives to provide the best experience to each and every customer!"
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Brad Shaffer

July 10, 2024

5  out of  5
rating by Brad Shaffer
"The staff answering the phones are attentive, polite, professional, and helpful. They help making anything I need there a breeze."
We responded:
"Brad thank you for the review. We are all about helping customers when they need us!"
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Cheyanne Mitchell

June 28, 2024

5  out of  5
rating by Cheyanne Mitchell
"I’ve been dealing with State Farm for years and Rebecca Stevenson has been my agent for every year since I’ve been there. She is very knowledgeable and personable. She has been a huge help and I recommend her and Matt Randall’s office always!!"
We responded:
"Cheyanne, thank you for leaving a review. We appreciate you staying with our office for so long! Becky is great at taking care of all customers needs!"
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Diane Viar

June 26, 2024

5  out of  5
rating by Diane Viar
"Always so friendly and helpful."
We responded:
"Thank you so much for leaving a review Diane. We love to hear from our customers!"
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Sarah Smith

May 21, 2024

5  out of  5
rating by Sarah Smith
"I love the people who work there! They are very friendly and know what they are doing!! The rates are good and they are very reliable company! I would recommend Matt Randell State Farm to everyone I know!! You won't regret switching to them I can assure you that!"
We responded:
"Sarah thank you for leaving a review. Helping customer get the right coverage at the right price with exceptional customer service is what we are all about!"
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Andrew Forish

May 13, 2024

5  out of  5
rating by Andrew Forish
"Matt's awesome! He is working with me to set up IRA for myself and my son. He is very helpful and I fully trust him to help me make the right decisions in the financial world."
We responded:
"Andrew thank you so much for the review! We appreciate your business and love helping customers realize their dreams."
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Dan Defibaugh

May 8, 2024

5  out of  5
rating by Dan Defibaugh
"Great experience here. Had many questions regarding my claim process and Dawn was there every step of the way to answer and help any way she could. Any issues that came up here resolved and the process was finished in a timely manner. Matt is great to represent the company, he came out with a handshake and friendly greeting during my visits with Dawn. This office is great to go through for your insurance. Never any headaches and always welcoming when an in person visit is required."
We responded:
"Dan, thank you for the review and being a loyal customer. We love helping you out with all your insurance needs!"
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diane yoder

May 6, 2024

5  out of  5
rating by diane yoder
"Matt Randall & his staff are great. Super friendly. Marissa is very knowledgeable and was a great help. We switched to State Farm in April 2023 and Marissa was very helpful. I had an accident in August 2023. Got our claim in and within a few days we were paid and able to get another truck. A big shout out to Marissa for her fast handling of the claim. Had another claim (with 2 deer) 2 months later with the new truck and it was all handled quickly."
We responded:
"Diane, helping out when you have a claim is what your insurance is for. Thank you for leaving a review and letting Marissa know she does a fantastic job!"
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Summer Otto

May 6, 2024

5  out of  5
rating by Summer Otto
"The staff are very welcoming and helpful!! They give you all the information you need to have the best coverage on your vehicle. It has been a wonderful experience having my auto insurance through state farm!!"
We responded:
"Summer thank you so much for the kind words about your experience! We love to know that we are providing a great experience for all our customer insurance needs."
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Daniel Lindsay

May 5, 2024

5  out of  5
rating by Daniel Lindsay
"Been dealing with Matt for years. Great service"
We responded:
"Daniel, thanks for the review! We enjoy having you as a continued customer."
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Eddie Wilson

April 25, 2024

5  out of  5
rating by Eddie Wilson
"I have nothing but great things to say about the Matt Randall and his team. My wife and I was in an accident a few years back. We got our claim in the same day. With in 48 hours later we was paid out for the accident. Just want give praise to one of Matt’s team members Rebecca Stevenson. She’s the one that walked us through the whole process of our claim. She was very professional and didn’t leave out any details about what was going on with our claim. I would gladly recommend Matt Randall and his team to anyone looking for insurance coverage from State Farm."
We responded:
"Eddie, thank you for the review! Becky has been with us from day one and she always goes above and beyond for our customers. "
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Mallory Foor

April 25, 2024

5  out of  5
rating by Mallory Foor
"I came in for a quote and Becky assisted me. I wasn’t able to purchase that day but she explained everything to me with great detail and was very understanding and thorough. I came back about a month later to complete my transaction with Becky because she was absolutely amazing!"
We responded:
"Mallory, thank you so much for the review. Becky does a great job taking care of each customer she interacts with! "
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Pontiac9999

April 15, 2024

5  out of  5
rating by Pontiac9999
"Good customer service"
We responded:
"Thank you so much for the review. We love to hear from our customers!"
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Dana Markley

April 10, 2024

5  out of  5
rating by Dana Markley
"Very kind. Very Informative. Very easy to work with. All around a great experience!"
We responded:
"Dana, thank you so much for leaving a review! We always try to help our customers get the best coverage with great customer service!"
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Zachary McCabe

March 27, 2024

5  out of  5
rating by Zachary McCabe
"I've had insurance with Matt since he opened. Always great customer service and great rates. He talked us through our policy and answered all of my questions. Would highly recommend."
We responded:
"Zach, thank you so much for the review. It’s awesome to have our very first customer be our 200th review!"
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April Cummins

March 27, 2024

5  out of  5
rating by April Cummins
"I have had a policy with Matt since he opened his doors and always enjoyed working with him. He is easy to work with, cares about his clients, and works to get them the best policies. Highly recommend!!"
We responded:
"April, thank you so much for the review. We love hearing from our customers and look forward to our continued business together!"